Turn WhatsApp Web into a workspace you can actually run your day from. Start each morning by opening your inbox view and triaging messages into simple lanes like Today, This Week, and Later. Click any chat to open the profile panel, add a real name, company, tags, and quick notes, then set a follow-up date. Use that context to craft a focused reply or insert a saved snippet. When the reminder hits, the thread jumps back to the top so nothing slips. Filter by tag (lead, VIP, vendor), search through notes, and pin high-value conversations for rapid access. The result: less tab hopping, more done.
Work as a team without stepping on each other. Share selected numbers or projects with teammates, assign an owner to each thread, and drop internal comments that customers can’t see. @Mention a colleague for input and hand off with a status update so the next person has the full story. Collision alerts show when someone else is typing, and role-based access keeps sensitive chats restricted. Build a light pipeline inside your chat list—New, Waiting, Needs Info, Closed—and set SLA timers to highlight stale threads. Common replies live in a shared library, so everyone answers consistently and fast.
Plan outreach and content on one calendar. Draft a sequence of follow-ups for segmented contacts using profile variables (first name, company) and attach files or images as needed. Schedule status updates or campaign drops at the right hour for each region, and let auto-posting handle it while you’re away. Connect your other social pages too, place everything on a single schedule, and request approval before anything goes live. Create message variants, add UTM links, and preview exactly how each post or message will look. Throttling keeps sends smooth and compliant.
Measure what matters and keep improving. A live dashboard shows reply time, resolution speed, campaign reach, and workload by agent. Compare message templates to see which drive faster responses. Monitor brand keywords across your connected channels and get alerts when conversations spike so you can jump in quickly. Manage multiple numbers and pages from one place and switch in a click without logging out. Track performance per brand or client, export reports, and refine your cadence based on data. All interaction history—notes, assignments, and follow-ups—stays attached to the contact, so every next message is smarter than the last.
Free
Free
5 Chat Labels
Unlimited Quick Replies
Unlimited Schedule Messages
Unlimited Follow-Ups
Personal Pro
Others
Unlimited Chat Labels
Unlimited Schedule Messages
Unlimited Follow-Ups
Unlimited Quick Replies
Pro Plus
Others
Everything in Personal Pro, plus
Google Calender Integration, Upload Excel, Bulk Messages
Task Management and Notes
Teams
Others
Everything in Pro Plus, plus Workspace App
Access control to team’s WhatsApp Labels, Quick Replies and much more
Measure team’s activity on WhatsApp
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